If you use a credit card to pay the balance on your account via the online portal and we find that you are due a refund, we will issue a refund to the credit/debit card which was used to make the online payment.

Refunds may result due to:
  • Overpayment
  • Duplicate payments
  • Insurance carrier paid the balance on the patient account
  • Correction of a charge on patient account
If you believe you have made an overpayment, please contact the Patient Accounts department at (970) 569-7595. Please allow 10-14 business days to process a refund request.